policies

You will receive the following information when applying to be a member.

1. Welcome email that outlines the next steps to becoming a Doghaven member.

2. Coordinate a meet and greet for your dog and our pack. This includes:

1. A 10 minute meet and greet – this is similar to an energy exchange to ensure that your dog is healthy and well and allows you to see our facility.

3. Set up a first day. This includes a 4 hour assessment where your dog gets assessed (Monday and Wednesdays only) We will have our certified canine behaviorist on site available to join us for this assessment!

We reserve the right to refuse any dog without subject of notice. We may remove dogs from our pack due to excessive barking, separation anxiety, bad manners and any signs of aggression.

Within 3-6 sessions, we will have a definite decision if your dog fits. If we see a change in behaviour after the trial is complete, we have the right to remove them from our pack. We understand that rescues take longer to adopt and we will, of course, stay open to that.

If there are significant changes in the family, or environment – you need to notify us as soon as possible so we can watch for the change in behaviour. If you dog has a funny tummy or is lethargic, please let us know.

We want to set all our dogs up for success! This is why our process is long and vet info is so crucial. At Doghaven, we value honesty and open communication. Let’s be honest. Let’s connect. Let’s speak on behalf of our fur babies. Let’s be their voice. Please keep us informed and we will do the same!

We promote balance; equal parts exercise, play and rest. We pre-screen to ensure that all our dogs are well mannered, well socialized, able to hike off or on leash and who have excellent recall!

We really love what we do here! We really love your dog as if they are our own!

*Due to Covid and the changes in our worlds, Doghaven has decided that we will no longer board any dogs that do not use our services on a regular basis. Our minimum commitment is 3 visits a month.

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